Help and support Channels

  • Video Tutorials
  • Video Lessons

  • Learn easily how you can modify a document or import a database through our group of how to video guides.

  • Ticketing System
  • A Ticketing System

  • Our customer support is on duty 24 hours to reply to your tech questions. Expect а solution within max one hour after you have sent your ticket.

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Forms of Help and Support

  • Shared Hosting Support
  • Web Hosting Assistance

  • If you have difficulties using our web hosting plans services or require more resources for your web pages, just let us know and we’ll give you the best support.

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  • VPS Hosting Support
  • VPS Servers Help

  • In case that you encounter problems working with your SolusVM administration interface, or with any of the apps your VPS is pre–configured with, let us know.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • We’ll be at your disposal night and day to assist you with any given server supervision procedure or to help you switch the present set–up of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Should you have any problems with your semi-dedicated server or require help with a specific project, don't be reluctant to contact our trained team of support engineers. They are on hand 24/6, all set to help you.
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